KPO

KPO-Knowledge Process Outsourcing is a vastly growing career in global outsourcing, which has gradually achieved as rational cousin of BPO or Business Process Outsourcing in India. KPO deals with outsourcing of these high profile jobs to save costs and increase operational efficiencies. India is known for its intellectual resources making it the favorite destinations.

Key to Success

To be successful as a KPO Professional you should have/ develop:

Excellent communication
Team work
Excellent Knowledge of the subject matter

Scope and opportunities

As per the statistics given by NASSCOM, India has 70% of the 3-lakh jobs which were created in this field off late.

The KPO covers 8 areas of specializations

Financial services
Market research and Analytics
Pharmaceutical and biotech R&D
Education and training
Health services
Architectural services

Lifestyle & Social Status

Hard work
Shift time

Job Profile

Financial services: These include fund management, underwriting, assessment of risk, insurance services, market research, debt recovery etc
Market research and Analytics: Such services help in writing and editing secondary and primary research work, formatting of client report etc
Pharmaceutical and biotech R&D: Such services include clinical research, drug discovery and development etc
Education and training: Such services include content development, teaching preparing curriculum, private tutorials etc
Health services: These include HIV and allergy testing, oncology tests, diagnostic centers etc.

Skill Sets

Good communication ability
Strong command over English language
Interpersonal skill like listening, questioning and intonating
Some job specific skill like writing ability, analyzing raw data, report creation etc
In-depth domain expertise

Work Value

Demanding and challenging
Test the knowledge at international level
Constant learning

Current Job Scenario

The pay package is relayed much on performance shown by the highly qualified individuals. The fresher’s are paid between Rs.30, 000 to Rs.40, 000 PM. An experienced employee of 4 to 5 years is paid between Rs.4 lakh to Rs.6 lakh PM.

Top Recruiters

KPO professionals are hired in the following domains:

Business and Technical analysis
Training and Consultancy
Data Analytics
Legal Services
Intellectual Property and Research
Medical Facilities
Writing and Content Development
Pharmaceuticals and Biotechnology
Business and Market Research

Qualification

People with science background are preferred more as they have an aptitude for mathematics and natural flair for science and research. But there are no specific qualifications required in a KPO. Some preferred professional categories and qualifications are: